Payment Policy
Upsell Wholesale offers secure and convenient payment options for wholesale orders, services, and applicable account fees. All payments must be made using the payment instructions provided on your invoice or shared directly by an authorized Upsell Wholesale representative.
Accepted Payment Methods
1. Wire or Bank Transfer
Customers may pay directly through a domestic or international wire or bank transfer. Our official banking details will be provided on the invoice or through an authorized communication channel.
The customer is responsible for entering the correct payment information and covering any bank, intermediary, currency-conversion, or transfer fees charged by their financial institution.
2. ACH Transfer
ACH payments are accepted from eligible U.S. bank accounts. Payment instructions will be included on the invoice or provided by our team.
Orders will be processed only after the payment has been successfully received and cleared. ACH processing times may vary depending on the customer’s financial institution.
3. Credit Card Through Melio
Credit card payments are accepted securely through Melio. Customers selecting this option will receive an official Melio payment link or payment request from Upsell Wholesale.
Any applicable credit card or platform processing fees will be disclosed before the payment is completed. Upsell Wholesale does not directly collect or store customers’ complete credit card information.
4. Payment Terms
Unless otherwise agreed in writing:
All payments must be made in U.S. dollars.
Full payment is required before an order is processed, prepared, or shipped.
Product availability is not guaranteed until payment has been received and confirmed.
Orders may be placed on hold if payment is delayed, incomplete, declined, reversed, or under review.
Customers are responsible for ensuring that their billing and payment information is accurate.
Payment must be made only to the account or payment link listed on the official invoice or confirmed by an authorized Upsell Wholesale representative.
5. Payment Confirmation
A payment is considered complete only after the funds have been successfully received and cleared. Screenshots, payment receipts, or transfer confirmations do not constitute final payment until the funds are reflected in our account.
Customers should include their invoice number or business name in the payment reference whenever possible to avoid processing delays.
6. Processing and Shipping
Order processing begins after payment confirmation. Processing and shipping timelines may vary depending on product availability, order quantity, documentation requirements, and the selected delivery method.
7. Failed, Reversed, or Disputed Payments
If a payment is declined, reversed, returned, disputed, or charged back, the related order may be placed on hold or cancelled. The customer may also be responsible for any fees or costs incurred as a result of the failed or disputed payment.
Customers should contact Upsell Wholesale promptly if they believe a payment was charged incorrectly so that the matter can be reviewed before initiating a payment dispute or chargeback.
8. Payment Security
To protect against payment fraud, customers should verify that all payment instructions originate from an official Upsell Wholesale invoice or authorized company communication.
Upsell Wholesale will never request payment to an unrelated personal account. If you receive suspicious or conflicting payment instructions, please contact our team before transferring any funds.