At Upsell Wholesale Seller Academy, we aim to provide clear information about our training program before enrollment. This Cancellation & Refund Policy explains the terms that apply when you purchase or enroll in the Amazon US Wholesale Training & Mentorship Program ("Program").

By purchasing or enrolling in the Program, you acknowledge and agree to this policy, subject to any rights you may have under applicable law.

1. Cancellation Before Program Commencement

If you wish to cancel your enrollment before the Program begins, please contact us as soon as possible at the email address provided below.

Any refund eligibility will depend on:

• The date of your cancellation request;
• Whether the Program or services have already commenced;
• Whether training materials or other paid services have already been provided;
• The specific package or service purchased; and
• Any applicable legal rights.

Where a refund is approved, it will generally be processed through the original payment method.

2. Cancellation After the Program Has Started

Once the Program has commenced, cancellation and refund eligibility may be limited because training sessions, educational materials, resources, consultations, or support services may already have been provided or made available.

Where applicable, the portion of the Program that has already been delivered may be considered when determining any refund.

3. Training Modules and Mentorship Delivery

The Program includes 9 recorded online training modules, 3 live interactive Q&A mentorship sessions, downloadable resources, templates, and email/WhatsApp support. The Program does not include live daily classes or third-party Amazon account management. Once digital training modules, course materials, or live Q&A session access have been provided or attended, no refund will be applicable for those delivered components.

4. Missed Live Q&A Sessions

If you are unable to attend a scheduled live Q&A session, you should notify Upsell Wholesale Seller Academy in advance where possible. Missing a scheduled live Q&A session does not automatically create a right to a refund. Where reasonably possible, access to session recordings or attendance in a subsequent live Q&A session may be provided.

5. Failure to Participate

Refunds are not automatically provided because a participant:

• Does not watch the recorded training modules or attend live Q&A sessions;
• Does not complete assignments;
• Does not respond to communications;
• Does not use available training materials;
• Changes their business plans or decides not to pursue Amazon wholesale;
• Does not have sufficient time to participate; or
• Chooses not to use the services after purchasing them.

Participants are responsible for actively participating in the Program and making use of the services provided.

6. Amazon Approval, Sales, and Business Results

The Program is educational in nature and does not guarantee Amazon Seller Account approval, brand ungating, product approval, supplier acceptance, sales, revenue, profit, or a specific return on investment. A participant's inability to achieve a particular business outcome does not create eligibility for a refund.

7. Duplicate or Incorrect Payments

If you believe you have been charged more than once for the same purchase or that a payment was processed incorrectly, please contact us promptly for verification and corrective refund processing.

8. Payment Disputes

Before initiating a payment dispute or chargeback with your bank or credit card company, we encourage you to contact Upsell Wholesale Seller Academy directly so that we can review the issue and attempt to resolve it.

9. Non-Transferability

Program enrollment is personal to the purchaser and may not be transferred, resold, or assigned to another person without prior written approval. Sharing account access does not create a refund right.

10. Refund Processing

Where a refund is approved, it will normally be issued to the original payment method. The time required for the refunded amount to appear in your account depends on your financial institution.

11. Exceptions Required by Law

Nothing in this Cancellation & Refund Policy is intended to exclude, restrict, or waive any mandatory statutory consumer refund or cancellation rights provided under applicable law.

12. Changes to This Policy

We may update this Cancellation & Refund Policy from time to time. The latest version will be published on this page with the applicable date.

13. Contact Us

For cancellation or refund-related questions, please contact:

Upsell Wholesale Seller Academy
Email: selleracademy@upsellwholesale.com
Phone: +1 (804) 876-0978

When contacting us, please include your full name, purchase email address, order details, and the reason for your request.